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Zudo is your all-in-one workspace for customer success. Track every account’s health in real time, centralize feature requests with automatic severity scoring, generate AI-powered meeting briefs in seconds, and build custom reports — all without switching tabs.

Quick Start

Set up your organization and add your first account in minutes.

Account Health

Understand how health scores are calculated and how to configure them.

AI Meeting Prep

Generate a full briefing before any customer call with one click.

Integrations

Connect Vitally, Linear, Gmail, Fireflies, HubSpot, and more.

API Reference

Access your workspace data programmatically with the REST API.

Webhook Actions

Automate Vitally trait updates with custom JavaScript.

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What you can do with Zudo

  • Monitor account health — Every account gets an automated 0–100 health score calculated daily from email response time, meeting frequency, open requests, issue resolution, and recent activity.
  • Prepare for every call — AI Meeting Prep pulls recent meetings, emails, tasks, and health data to generate a ready-to-use briefing with suggested agenda, risk assessment, and discovery questions.
  • Prioritize what to build — Feature requests are automatically scored by revenue impact, breadth of demand, and CSM urgency so your product team always knows what matters most.
  • Report on anything — Custom Reporting lets you drag-and-drop charts across accounts, requests, meetings, tasks, issues, and emails. Save charts, build dashboards, and share with your team.
  • Automate with integrations — Sync accounts from Vitally, link issues from Linear, pull meetings from Fireflies, and track emails from Gmail — all surfaced in one timeline.
1

Create your organization

Sign in and set up your organization. Invite your teammates and configure your integrations.
2

Connect your tools

Link Vitally, Gmail, Linear, or Fireflies to start syncing accounts, emails, and meetings automatically.
3

Add your accounts

Import customer accounts with MRR data. Health scores start calculating immediately.
4

Start your first meeting prep

Open any account and click Meeting Prep to get an AI briefing before your next call.