> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zudo.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Issues

> Track engineering issues synced from Linear — linked to customer accounts and requests.

The Issues page shows engineering issues synced from [Linear](/integrations/linear). Each issue tracks its status, links to the accounts and requests it affects, and supports internal notes.

## Issue list

The table shows each issue's title, Linear identifier, status, creator, and created/updated dates. Click any row to open the detail page.

### Filters

| Filter       | Type                                       |
| ------------ | ------------------------------------------ |
| Title        | Text search                                |
| Status       | Todo, In Progress, Done, Backlog, Canceled |
| Creator      | Text search                                |
| Issue ID     | Text search on Linear identifier           |
| Created Date | Date range                                 |
| Updated Date | Date range                                 |

Default sort is by most recently updated.

## Issue detail page

### Header

Title, status badge, Linear identifier, creator, and creation date. An **Open in Linear** button links directly to the issue in your Linear workspace.

### Stats

Five cards showing current status, creator, linked request count, linked account count, and note count.

### Activity timeline

Shows the issue creation event, notes, and completion event (if Done). Notes are rendered with timestamps and author attribution. Add notes from the inline input at the top of the timeline. Only the author can delete their own notes.

### Sidebar

**Description** — The issue description from Linear, rendered as markdown.

**Linked Requests** — Requests associated with this issue. Click **Link to Request** to search for and attach an existing request.

**Linked Accounts** — Accounts affected by this issue (derived from linked requests). Click **Link to Account** to create a new request from the issue and link it to an account.

## Issue statuses

| Status      | Color  |
| ----------- | ------ |
| Todo        | Blue   |
| In Progress | Yellow |
| Done        | Green  |
| Backlog     | Gray   |
| Canceled    | Red    |

Statuses sync from Linear. When an issue's state changes in Linear, linked request statuses are updated to match.

## How issues affect health scoring

Issue resolution time is one of the five [health score](/accounts/health-scoring) factors. Accounts linked to slow-resolving issues score lower in that dimension.